Conflict is inevitable and natural; in fact, in the absence of conflict, productive change would stop. Rather than avoiding conflict or rushing into it, it is often more effective to understand and manage conflict. This section offers some tools for addressing conflict in the workplace and how to manage it on a personal level.
| Name | Description | Type | Link |
|---|---|---|---|
| Reducing Conflict at Work Slides | No matter how engaged the workplace, there will always be some degree of conflict as it is an important part of growth and change. This slide deck provides a foundation for dealing with conflict at work; the same techniques can apply to life outside the workplace as well. | PPT Training | |
| Conflict Management Style Questionnaire | This quick assessment helps participants to determine where their natural inclination falls on the “fight or flight” range, and read how they may use this information to manage conflict more effectively. | Word Exercise |
