Engagement Surveys | Online Programs | Certificate Program | Engagement on Demand | Keynotes
Team Exercise: Build the tallest, standing tower with marshmallows, spaghetti, masking tape and string. Who Consistently Performs the Worst? Recent business school graduates Who Consistently Performs the Best? Kindergarten students What Happens When an Executive Assistant is on the team? Performance increases What Happens When you Incorporate Incentives? Performance decreases Why? To Watch this 7… [Read More]
Bob Kelleher will keynote Aberdeen Group’s Chief Service Summit. The CSO Summit is in Boston, and will be held October 12th and 13th. Kelleher will deliver, Tri-Branding: Uniting Products, Employees and Customers. By attending, you will: Learn from interactive sessions that investigate how Best-in-Class are ensuring that their service message is carried throughout the organization…. [Read More]
Hubspot.com, Bodnar, Kipp, 8/31/11 20% of searches on Google each day have never been searched for before There are more than 3.5 billion pieces of content shared each week of Facebook 43% of all on-line consumers are social media fans or followers 53% of Twitter users recommend companies or products in their Tweets The average… [Read More]
The Hiring Site, July 22, 2011 Gen Y are also known as Millennials. They were born between 1980 and 2000. To date, 1 in 5 Millennials are college graduates, and an additional 26% are enrolled in school and plan to graduate from college. Instead of embracing negativity about Gen Y, it is important we understand their characteristics,… [Read More]
SmartBlog on Social Media, Belosic, Jim, CEO, ShortStack Lean on your already-established presence: Leverage your existing lists such as your email mailing lists. In your next newsletter, inform your readers that Facebook fans receive important information. Add the “f” icon to all marketing material (including business card) and include, “Find us on Facebook”. Take advantage of… [Read More]
Business Insider Malcom Gladwell is the author of Blink, The Tipping Point, Outliers and is a staff writer for The New Times. Below are some of Gladwell’s most insightful theories: Law of the Few: How a disproportionate few affects so many-these are individuals who can massively spread, or influence an idea, action or beliefs Connectors: People… [Read More]
Bob Kelleher, Keynote Speaker, Author, and Founder of The Employee Engagement Group, has been selected to deliver, “Louder than Words, 10 Practical Employee Engagement Steps”. SHRM’s Leadership Conference takes place in Arlington, Virginia. SHRM’s Leadership Conference is comprised of SHRM’s volunteer leaders for our 550+ chapters within the U.S. The conference begins on November 17th-November 19th. … [Read More]
American Express OPEN Forum Get People Talking about Your Brand: Every small business can use exposure! Provide your consumers with relevant content through your blog Do Market Research: Blogs are an efficient way to learn more about your consumers. Create polls and ask open-ended questions to learn feedback about your organization and services via your… [Read More]
Exact Targets (SAAS leader) found that daily, Twitter users are 3X more likely to enhance their brand compared to a Facebook user. Who are Twitter users and why are they so important to your company’s brand? Of the daily, Twitter users: 72% publish blog posts at least once a month 70% comment on others’ blog… [Read More]
Thomas reflects on various technologies that have been introduced over the past few years. It is noticeable to him, that Generations X and Y (ages range from 20-47) are among the first adopters. When applying for a job, his daughter will stop the application process if it is job is too cumbersome and time… [Read More]
