Module 1: The Foundation of Employee Engagement

Employee engagement has never been more important in the workplace.  As a manager do you fully understand what employee engagement means? What can you do to better engage your employees?

In this hands-on eLearning course, participants will: 

• Define what employee engagement is and what it isn’t
• Understand what discretionary effort is and how you can get your employees to go above and beyond
• Learn why it’s important for your organization to focus on employee engagement now
• Utilize tools and resources to help determine your employees’ level of engagement and how to increase it

Module 2: Leading With Empathy

We have all heard that empathy consists of skills that divide good leaders from great leaders. Because one’s engagement is often predicted by what happens after work, great leaders know that they must engage the whole person. The saying of “leave your feelings at the door” is in the past. 

In this hands-on eLearning course, participants will: 

• Define what empathy is and why it’s an important skill for a leader to have
• Understand that an employee’s engagement is not linear and needs to be constantly fostered using empathy
• Learn practical tools on how to improve your own empathy skills
• Utilize case studies to bring empathy into real life situations
• Learn 10 quick tools you can implement today to help build stronger relationships with your employees

Module 3: Leading the Generations

There are currently 4 different generations in the workforce – Baby Boomers, Gen X, Millennials, and the emerging Gen Z. With each generation having different strengths and challenges, managers need to know what these are and how to best utilize them to build a more collaborative and innovative team. 

In this hands-on eLearning course, participants will: 

• Understand the generations in the workforce and how each one shows up in the workplace
• Implement techniques for communicating, aligning, and developing employees of all ages
• Learn ways to utilize the strengths of each generation to support the growth and success of the others
• Understand the 5 key things you need to do as a manager to engage a multi-generational team
• Apply your knowledge to real life case studies

Module 4: Managing Remote Teams

COVID-19 has dramatically changed the ‘work from home’ landscape. What had been an exception over the past 10 years, has become the norm. Are your managers equipped to lead and engage a remote workforce? Are they equipped to oversee a blended workforce with some employees continuing to work ‘in the office’, others coming in a few days a week, and others 100% remote?

In this hands-on eLearning course, participants will: 

• Understand the profile of the ‘ideal’ remote employee and recognize the 7 needs remote employee have
• Grasp the benefits and challenges for the manager who is overseeing remote employees
• Comprehend why trust and empathy are two of the most critical competencies remote leaders need to possess
• Utilize the Remote Employee Needs Assessment to better understand how to lead and engage your remote employees
• Define the 8 Must Do’s for the employee to thrive in their remote work life
• Learn how to run a dynamic and interactive virtual meeting using different technology platforms

Module 5: Leading and Engaging Diverse Teams

In times of social unrest, diversity, equity, and inclusion matters must become a priority for organizations. Managers need to understand the importance of building, developing, and engaging a diverse workforce. You will do this by exploring the impact of unconscious bias and how your attitudes and behaviors can affect your team.

In this hands-on eLearning course, participants will:

• Why diversity, equity, and inclusion matter
• Key diversity and inclusion dimensions and concepts
• What it takes to be an inclusive leader
• The impact of unconscious bias and privilege
• Practical ways to add inclusive behaviors into your regular practices