Harvard Business Review, Gino, Francesa and Pisano, Gary, April 2011, pgs. 69-74 Harvard Business School professors, Gino and Pisano believe organizations that experience success limit their learning potential and run a risk of failing. They believe that success can breed failure because they stop learning as an organization and as an individual. When an organization experiences success, they may assume they know what they are doing, and become overconfident.
They examined various industries such as entertainment, pharmaceutical and software. Ultimately they identified 3 impediments to learning:
- Making Dangerous Attribution Errors
- Falling Prey to the Overconfidence Bias
- Failing to Ask Why
5 Ways to Learn Include:
- Celebrate Success but Examine It
- Institute Systematic Project Reviews
- Use the Right Time Horizons
- Recognize that Replication is Not Learning
- If It Ain’t Broke, Experiment
