The Similarity Between Employee Engagement and Diamonds
Diamond are evaluated on the three C’s of cut, clarity and color. I see the similarity with employee engagement and diamonds by the three C’s of employee engagement that all leaders should embrace: communication, customization, and culture.
Communication is the Cornerstone of Engagement
Recognize the power of a robust communication plan, one built on clarity, consistency, and transparency. With today’s technological advances, we’re dealing with information overload. You now need to tell people a message 13 times before they hear it. So, learn how to leverage the various communication venues available to you (especially social media) and how to tailor communications to reach vastly different generations in the workplace.
Customize your Engagement
Tailor your communication approaches, rewards and recognition programs, and training and development investments to the unique motivational drivers of each employee. Treat people the way they want to be treated.
Create a Motivational Culture
You can’t motivate employees long term; you must create motivational cultures where employees can flourish. A key engagement driver is showing empathy. You only get the discretionary effort of your employees when they are first convinced that you genuinely care about them as people!
If you are just paying lip service to employee engagement, everyone knows it. And employee motivation, productivity, and the bottom line will suffer.
-Bob Kelleher, Founder of The Employee Engagement Group, @bobkelleher, @emplyengagement
