Training Mag., Bob Kelleher, March 21, 2011, 10 Tips to Continue to Engage Employees During These Challenging Times Bob Kelleher, CEO of The Employee Engagement Group shares alarming employee engagement statistic: In December, 2010, Economic Intelligence Unit reported that 84% of C Suite executives say that disengaged employees are one of the largest threats to their… [Read More]
employee engagement group
Disengagement, What You Can Do About It
Sales & Service Excellence, April 2011, Bob Kelleher Bob Kelleher, Employee Engagement though leader and author of Louder Than Words shares his counsel on employee engagement. Employee engagement is not about money, benefits or things: You cannot buy employee engagement long term with financial rewards. Engagement should encompass a mutual commitment between employer and employee…. [Read More]
HotelExecutive.com Article: 10 Steps to Hotel Employee Engagement to Achieve Customer Satisfaction
Bob Kelleher, Author of Louder than Words, and CEO of The Employee Engagement Group, outlines 10 steps of employee engagement for hotel team members. Kelleher states, Successful hotels and hotel chains know that their employees are #1. Certainly customers need to be are “1b,” so to speak. But, hotels that “get it” understand that their… [Read More]
“I Think of My Failures As a Gift”
Harvard Business Review, Karen Dillon, April 2011, page 86 Former CEO of Procter and Gamble, A.G. Lafley is considered as one of the most successful Chief Executive Officers in recent history. However, Lafley explains that some of the biggest lessons learned have come from making mistakes. Lafley carefully studied P&G’s past 30 years of unsuccessful acquisitions… [Read More]
Best Practices in Hiring and Retention
Partners, Spring 2011, Best Practices in Hiring and Retention, Samuel Greengard During this recession, many business have lost focus of employee engagement. According to Eric Nielsen, Managing Director for Korn/Ferry International, a leading executive firm adds, “…successful companies align their mission and business goals with their people“. 5 Ways to Put Recruitment and… [Read More]
Molly Howard: Principal of the Year: A Leader Who Truly Knows How to Engage!
Molly Howard shares her experiences and insights in raising student achievement as the Principal of Jefferson County High School in Louisville, Georgia. Graduation rates increased 21% over 4 years. One change: Howard adopted a new grading system: A,B,C, NY (Not Yet). Structured Extra Helps builds efficacy-assigning zeros or failing grades does not. To View Her… [Read More]
HBR Blog: What is Your Brand Against?
February 15, 2011, HBR Blogs, Scott Goodson Goodson makes the case for companies to address, “What are we against?” in their branding efforts instead of only focusing on, “What are we for?”. “Marketers may be reluctant to take a stand against anything because it feels controversial or divisive. But the truth is, some of the… [Read More]
Loyal Employees or Extreme Branding?
HR Magazine, February 2011, page 18, Dori Meinert Anytime Fitness is serious about their brand. Several years ago, a personal trainer decided to get Anytime’s corporate logo, a purple stick figure they call, “Running Man” tattooed on his body. Their Chief Executive Officer, Chuck Runyon even paid for it. Since then, hundreds of employees (and… [Read More]
Bloomberg Business Week: Rally “Disengaged” Employees
Today’s Tip Contributor: Bob Kelleher, February 21, 2011 Bob Kelleher, author of Louder Than Words and CEO of the The Employee Engagement Group, outlines 10 steps to help engage your employees, so they will drive business results. Link your engagement efforts to high performance Engagement starts at the top-leaders must demonstrate support for an engaged… [Read More]
2011 Aberdeen Human Capital Management Summit, March 9-10, New York
Great Speakers, Best Practices, and complimentary for HR Directors and above. Register Here: http://is.gd/7q8EFy