Today’s Tip Contributor: Bob Kelleher, February 21, 2011 Bob Kelleher, author of Louder Than Words and CEO of the The Employee Engagement Group, outlines 10 steps to help engage your employees, so they will drive business results. Link your engagement efforts to high performance Engagement starts at the top-leaders must demonstrate support for an engaged… [Read More]
disengaged employees
Report: Many Customer-Service Employees ‘Highly Disengaged’
The Corporate Leadership Council just released it’s quarterly engagement trends report measuring employees’ discretionary efforts, intent to stay with their current employer and engagement levels. Results showed: Only 22% of employees plan on staying in their current positions (out of 618,000 global employees). Disenagement levels remain high with 21.6% of employees describing themselves as “highly… [Read More]