Engagement Surveys | Online Programs | Certificate Program | Engagement on Demand | Keynotes
The 3 C’s of Engagement Diamond rings are evaluated on the 3 C’s of cut, clarity, and color. I see three Cs of Employee Engagement that all leaders should embrace: Communication is the cornerstone of engagement: Recognize the power of a robust communication plan, one built on clarity, consistency, and transparency. With today’s technological advances,… [Read More]
November 19, 2014 Customer Experience for Dummies was released on November 17, 2014. Roy Barnes and Bob Kelleher focused this book on how to gain, engage and retain customers with positive experiences. It is essential for leaders to listen to their customers and be able to engage with them through different channels; this book provides… [Read More]
Great aticle on engagement and the office holiday party. http://www.mainstreet.com/slideshow/career/work/life-balance/8-tips-great-office-party
Philadelphia’s top station, KDKA, turned to Kelleher for his thought leadership on Employee Engagement and profitability. The economy is showing some signs of improving, and as research shows, employees are currently disengaged. As the economy further improves, employees will be looking for new opportunities. Companies and leaders should be focusing on employee engagement efforts today… [Read More]
