Training Mag., Bob Kelleher, March 21, 2011, 10 Tips to Continue to Engage Employees During These Challenging Times Bob Kelleher, CEO of The Employee Engagement Group shares alarming employee engagement statistic: In December, 2010, Economic Intelligence Unit reported that 84% of C Suite executives say that disengaged employees are one of the largest threats to their… [Read More]
Employee Engagement Blog
Disengagement, What You Can Do About It
Sales & Service Excellence, April 2011, Bob Kelleher Bob Kelleher, Employee Engagement though leader and author of Louder Than Words shares his counsel on employee engagement. Employee engagement is not about money, benefits or things: You cannot buy employee engagement long term with financial rewards. Engagement should encompass a mutual commitment between employer and employee…. [Read More]
Ignore Front Line Leaders at your Peril
Canadian HR Reporter, 3/28/11 Bob Kelleher, author of Louder than Words, 10 Practical Employee Engagement Steps that Drive Results shares his thought leadership on the importance of an employees relationship with their first line manager. First line managers are a key ingredient to employee engagement because they help to communicate the company’s goals, performance and… [Read More]
HotelExecutive.com Article: 10 Steps to Hotel Employee Engagement to Achieve Customer Satisfaction
Bob Kelleher, Author of Louder than Words, and CEO of The Employee Engagement Group, outlines 10 steps of employee engagement for hotel team members. Kelleher states, Successful hotels and hotel chains know that their employees are #1. Certainly customers need to be are “1b,” so to speak. But, hotels that “get it” understand that their… [Read More]
Book Review: Switch-How to Change Things When Change is Hard
Switch, Dan & Chip Heath There are countless books on change management, however every now and then, a book comes along that stops you in your tracks and makes you wonder, “Why hasn’t anyone thought of this before?” Authors, Chip and Dan Heath, combine theory and persuasion in a practical manner that everyone can learn from. Switch… [Read More]
“I Think of My Failures As a Gift”
Harvard Business Review, Karen Dillon, April 2011, page 86 Former CEO of Procter and Gamble, A.G. Lafley is considered as one of the most successful Chief Executive Officers in recent history. However, Lafley explains that some of the biggest lessons learned have come from making mistakes. Lafley carefully studied P&G’s past 30 years of unsuccessful acquisitions… [Read More]
Best Practices in Hiring and Retention
Partners, Spring 2011, Best Practices in Hiring and Retention, Samuel Greengard During this recession, many business have lost focus of employee engagement. According to Eric Nielsen, Managing Director for Korn/Ferry International, a leading executive firm adds, “…successful companies align their mission and business goals with their people“. 5 Ways to Put Recruitment and… [Read More]
Social Media for Job Recruitment
According to Burson-Marsteller Evidence Based Communications Group, 50% of Fortune Global companies leverage YouTube. Google uses YouTube for job recruitment. In this video, you gain an understanding of their work culture, values, and employee benefits including: on-site day care, exercise facilities and much, much more. To watch the video, Click Here To read Burson-Marsteller’s study,… [Read More]
Molly Howard: Principal of the Year: A Leader Who Truly Knows How to Engage!
Molly Howard shares her experiences and insights in raising student achievement as the Principal of Jefferson County High School in Louisville, Georgia. Graduation rates increased 21% over 4 years. One change: Howard adopted a new grading system: A,B,C, NY (Not Yet). Structured Extra Helps builds efficacy-assigning zeros or failing grades does not. To View Her… [Read More]
HBR Blog: What is Your Brand Against?
February 15, 2011, HBR Blogs, Scott Goodson Goodson makes the case for companies to address, “What are we against?” in their branding efforts instead of only focusing on, “What are we for?”. “Marketers may be reluctant to take a stand against anything because it feels controversial or divisive. But the truth is, some of the… [Read More]