Blog: Stephanie Hogan, 11/17/11
The timing of this blog is somewhat uncanny. I am working with our Bookeeper, and one of our challenges is how to solve some problems without having to involve Bob Kelleher, CEO/Founder, in the mundane “details”. The details have to be done though-they are financial matters that Bob trusts us with.
I was looking for a new article to blog about, and came across: Smart Rules: 6 Ways to Get People to Solve Problems Without You! Talk about timing!
- Improve Understanding of what coworkers do & the real constraints they face
- Determine which people are the firm’s natural integrators& strengthen their roles
- Expand the amount of power available to everyone
- Increase the need for reciprocity in the system
- Make employees feel the “shadow of the future”
- Hold uncooperative people accountable
To Read the Full Story, Click Here
HBR, September 2011, Morieux, Yves, page 78
