Its refreshing when we learn about a company that is high performing, focuses on the importance of engagement and culture while striving to deliver the highest degree of customer care.
Gentle Giant Moving Company is one of those organizations. You probably didn’t think I was going to say a moving company. I know first hand how hard they work, how meticulous they are when moving and the respectful attitude they show everyone. Did you know they RUN? They run after carefully placing your belonging in their van or your home. They RUN all day. My past movers usually take smoke breaks and are nursing their hang over. I even had a mover who asked me to make him a sandwich. Not Gentle Giant!
Gentle Giant’s Culture is defined by their giant heart values:
Honesty: No one will ever lie to a customer or anyone else
Enthusiasm: Everyone is excited to be there and attack the job
Above and Beyond: Go the extra mile to make the customer happy
Respect: Respect everyone, no demeaning behavior
Teamwork: Being there for each other, showing leadership, always helping in times of need
Watch this brief video (they move people all over the U.S) as the founder discusses culture, employees and the importance of providing the highest quality customer care.
Gentle Giant Founder, Larry O’Toole leading some running exercises!
-Steph Mello, VP of Everything
PS: Gentle Giant helped my family move several times (I have seen them in action) but EEG is not a customer at this time-we just admire them!
