Sales & Service Excellence, April 2011, Bob Kelleher
Bob Kelleher, Employee Engagement though leader and author of Louder Than Words shares his counsel on employee engagement.
- Employee engagement is not about money, benefits or things: You cannot buy employee engagement long term with financial rewards. Engagement should encompass a mutual commitment between employer and employee. As Kelleher explains, This commitment is built through a culture of trust, open communication, shared vision and goals, and a deep sense that “we’re in this together”
- Money, Benefits, and things impace the engagement equation: If employees feel their pay and benefits are not fair, this can create disengagement.
To Read the Full Article and Learn His 10 Steps to Foster Engagement, Read Here.
