BNET, March 30, 2011, Fenn, Donna The recession has secured employee retention because simply put, “people have been afraid to leave the jobs.” However, that will come to an end. As the economy slowly recovers, Bob Kelleher, author of, Louder than Words 10 Practical Employee Engagement Steps that Drive Results, and President, and Founder of… [Read More]
News
Ten Steps to Build Real Start Up Team Engagement
Forbes.com, Martin Zwilling, April 9, 2011 Zwilling points out that many start up companies are built on engagement alone, in the absence of revenue. “An entrepreneur has to engage with team members, partners, investors, vendors and customers.” Ten practical, and transformational steps to drive employee engagement by Bob Kelleher, author of, Louder Than Words, shares… [Read More]
Video: Is Social Media a Fad, or the Biggest Shift Since the Industrial Revolution?
Lone Wolf Media Staggering statistics include: Over 50% of the world’s population is under the age of 30 years old 96% of Millennials have joined a social network FaceBook added over 200 million users in less than 1 year 80% of companies use Social Media for recruitment Generation Y and X consider email outdated YouTube… [Read More]
Effective Communication as a Driver of Engagement & Results
Towers Watson’s 2009/2010 Communication ROI report This report examines data collected in April and May 2009, from 328 organizations representing five million employees around the world. It identifies how companies with highly effective communication practices are informing and engaging their employees in challenging economic times. A leading indicator of financial performance Between mid-2004 and mid-2010,… [Read More]
Why Leaders Don’t Learn from Success
Harvard Business Review, Gino, Francesa and Pisano, Gary, April 2011, pgs. 69-74 Harvard Business School professors, Gino and Pisano believe organizations that experience success limit their learning potential and run a risk of failing. They believe that success can breed failure because they stop learning as an organization and as an individual. When an organization experiences success, they… [Read More]
Google’s Quest to Build a Better Boss
March 12, 2011, Adam Bryant, New York Times. Google has identified Manager Tips That Are Most Effective For their Culture Be a good coach Empower you team and don’t micromanage Express interest in team member’s success and personal well being Don’t be a sissy-be productive and results-oriented Be a good communicator and listen to your team Help your… [Read More]
You Can’t Buy Commitment
Training Mag., Bob Kelleher, March 21, 2011, 10 Tips to Continue to Engage Employees During These Challenging Times Bob Kelleher, CEO of The Employee Engagement Group shares alarming employee engagement statistic: In December, 2010, Economic Intelligence Unit reported that 84% of C Suite executives say that disengaged employees are one of the largest threats to their… [Read More]
Disengagement, What You Can Do About It
Sales & Service Excellence, April 2011, Bob Kelleher Bob Kelleher, Employee Engagement though leader and author of Louder Than Words shares his counsel on employee engagement. Employee engagement is not about money, benefits or things: You cannot buy employee engagement long term with financial rewards. Engagement should encompass a mutual commitment between employer and employee…. [Read More]
Ignore Front Line Leaders at your Peril
Canadian HR Reporter, 3/28/11 Bob Kelleher, author of Louder than Words, 10 Practical Employee Engagement Steps that Drive Results shares his thought leadership on the importance of an employees relationship with their first line manager. First line managers are a key ingredient to employee engagement because they help to communicate the company’s goals, performance and… [Read More]
HotelExecutive.com Article: 10 Steps to Hotel Employee Engagement to Achieve Customer Satisfaction
Bob Kelleher, Author of Louder than Words, and CEO of The Employee Engagement Group, outlines 10 steps of employee engagement for hotel team members. Kelleher states, Successful hotels and hotel chains know that their employees are #1. Certainly customers need to be are “1b,” so to speak. But, hotels that “get it” understand that their… [Read More]