Engagement Surveys | Online Programs | Certificate Program | Engagement on Demand | Keynotes
Forbes.com Lesson #1: Know What Business You Are In: Schultz believes, that although their product is coffee, it is not their business. Their business is the people business, which means treating their employees with respect and dignity..it’s all about the human connection. Lesson #2: Make An Emotional Connection With Your Customers: Through rapid growth, Starbucks lost… [Read More]
PRESS RELEASE: The Employee Engagement Group announces partnership with SilkRoad Technologies CHICAGO, IL & WALTHAM, MA – September 28, 2011 – SilkRoad technology, inc., a leading global provider of cloud-based talent management solutions, The Employee Engagement Group, a leading talent management consulting firm, announced today they have entered into a collaborative partnership, combining The Employee… [Read More]
Raymond Gilmartin wrote a poweful article for HBR, CEO’s Need a New Set of Beliefs. Gilmartin reflected on what CEO’s have been focused on in the past (maximizing shareholder value). However, he emphasizes what CEO’s should be focused on. Below are a couple of his beliefs, along with EEG ‘s (Employee Engagement Group) views that mirror Gilmartin’s. … [Read More]
Julie Gebauer, Managing Director for Towers Perrin leads their Workforce Effectiveness practice. Their Global Workforce study showed that: Barely 1 in 5 employees are (21%) are engaged on the job 8% are fully disengaged The remaining 71% fall into 2 categories: Enrolled (partially engaged) and Disenchanted (partially disengaged) There is a clear connection between engagement… [Read More]
Bob Kelleher, Author, keynote speaker and thought leader on employee engagement shares some of his thoughts in this most recent version of Insights. Kelleher defines Creativeship as, “the creation of sustainable cultures and business models”. Kelleher believes that Creativeship will allow an organization to grow, thrive and complete in today’s complex world. There are 6… [Read More]
1 Day Employee Engagement Workshop: The Premier Leadership Workshop for Today’s Times Led by Bob Kelleher & The Employee Engagement Group When: 10/25, 8:00am – 5:00pm (7:30am Registration) Where: 3100 McKinnon Street, 9th Floor Training Room, Dallas, TX Cost: $395 (until 10/11), $495 (after 10/11) This includes all materials, breakfast, lunch, snacks, and parking. There is… [Read More]
Team Exercise: Build the tallest, standing tower with marshmallows, spaghetti, masking tape and string. Who Consistently Performs the Worst? Recent business school graduates Who Consistently Performs the Best? Kindergarten students What Happens When an Executive Assistant is on the team? Performance increases What Happens When you Incorporate Incentives? Performance decreases Why? To Watch this 7… [Read More]
Bob Kelleher will keynote Aberdeen Group’s Chief Service Summit. The CSO Summit is in Boston, and will be held October 12th and 13th. Kelleher will deliver, Tri-Branding: Uniting Products, Employees and Customers. By attending, you will: Learn from interactive sessions that investigate how Best-in-Class are ensuring that their service message is carried throughout the organization…. [Read More]
Hubspot.com, Bodnar, Kipp, 8/31/11 20% of searches on Google each day have never been searched for before There are more than 3.5 billion pieces of content shared each week of Facebook 43% of all on-line consumers are social media fans or followers 53% of Twitter users recommend companies or products in their Tweets The average… [Read More]
The Hiring Site, July 22, 2011 Gen Y are also known as Millennials. They were born between 1980 and 2000. To date, 1 in 5 Millennials are college graduates, and an additional 26% are enrolled in school and plan to graduate from college. Instead of embracing negativity about Gen Y, it is important we understand their characteristics,… [Read More]
